Privacy Policy

Draft for legal and compliance review. This Privacy Policy explains how NEST CODING SDN BHD (Company Registration No. 202101045079 (1445379-H)) collects, uses, discloses, stores, and protects personal data through this website and related business enquiries. It is intended to support transparent handling of personal data under Malaysia’s Personal Data Protection Act 2010 (Act 709) and should be reviewed by the company’s appointed adviser before being treated as final legal advice.

Effective date: 26 July 2026

1. Who we are

NEST CODING SDN BHD provides industrial printing, coding, labelling, packaging, consumables, maintenance, rental, and automation solutions. Our business address is 96, Jalan BPU 1, Bandar Puchong Utama, 47100 Puchong, Selangor, Malaysia.

2. Personal data we may collect

Depending on how you interact with us, we may collect your name, company name, job or business contact details, email address, telephone number, country, service location, product or service requirements, equipment brand and model, serial or part number, enquiry message, preferred appointment information, and files that you choose to upload. Technical information may include your IP address, browser and device information, access time, referring page, form security records, and cookie preferences.

Please avoid uploading personal, confidential, or commercially sensitive information that is not necessary for us to assess your enquiry. Where a form requests an equipment photo or video, check the file before sending it and remove unrelated personal information where practical.

3. How we collect personal data

We may collect personal data when you submit a website form, contact us by telephone, email, or WhatsApp, request a quotation or demonstration, arrange a site visit, ask for maintenance or rental support, supply product information, or browse the website. We may also receive business contact information from your employer, colleague, authorised representative, or publicly available business sources where permitted.

4. Why we process personal data

We may process personal data to respond to enquiries; assess applications and equipment; prepare quotations; arrange demonstrations, deliveries, installations, rentals, maintenance, and site visits; provide technical and after-sales support; manage customer and supplier relationships; maintain enquiry records; improve website security and performance; comply with legal, accounting, tax, and regulatory obligations; and establish, exercise, or defend legal rights.

We will seek consent where required. If you do not provide information marked as required, we may be unable to respond fully or supply the requested service.

5. Disclosure of personal data

We may disclose relevant personal data on a need-to-know basis to authorised employees; hosting, email, IT, cybersecurity, backup, form, and website service providers; logistics, installation, and technical contractors; professional advisers; insurers; and public authorities where disclosure is required or permitted by law. We do not sell personal data.

6. Processing outside Malaysia

Some service providers may process or store data outside Malaysia. Where cross-border processing occurs, we will take steps appropriate to the circumstances to address applicable legal requirements and the protection of the information.

7. Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to maintain business and service records, to resolve enquiries or disputes, and to meet legal, tax, accounting, security, and operational requirements. Retention periods may differ according to the type of record and the nature of the relationship.

8. Security

We use reasonable administrative, technical, and organisational safeguards designed to reduce the risk of accidental loss, misuse, alteration, unauthorised access, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure. If you believe information submitted through this website may be at risk, contact us promptly.

9. Your choices and rights

Subject to Act 709 and other applicable law, you may ask about personal data we hold about you, request access or correction, withdraw consent where processing depends on consent, or object to certain direct-marketing use. A request may require reasonable identity verification and may be subject to lawful limitations. Withdrawing consent may affect our ability to provide a requested service.

10. Cookies and embedded services

The website may use essential cookies and similar technologies for security, accessibility, form operation, and preference storage. Embedded services such as Google Maps may receive device or usage information under their own policies. Please read our Cookie Policy for more information.

11. Third-party links and communications

This website may link to WhatsApp, Google Maps, and social-media services. Those services are operated independently and their privacy practices apply when you use them. Do not send passwords, payment-card data, or other highly sensitive information through a general website enquiry.

12. Children

This is a business-to-business industrial website and is not directed to children. We do not knowingly request personal data from children through our general enquiry services.

13. Updates to this policy

We may update this policy to reflect changes in the website, our business processes, or applicable requirements. The revised version will be published on this page with an updated effective date.

14. Contact us

For a privacy question or request, email sales@nestcoding.com.my, call or WhatsApp +6012 7299 757, or write to NEST CODING SDN BHD at 96, Jalan BPU 1, Bandar Puchong Utama, 47100 Puchong, Selangor, Malaysia.